# Privacy Policy **App:** ViQ: The Achiever **Company:** ViQ Apparel Sdn Bhd **Effective date:** 21 April 2026 **Last updated:** 14 July 2026 ViQ Apparel Sdn Bhd ("we", "our", "us") operates the mobile application **ViQ: The Achiever** (the "App"). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when you use the App. By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App. ## 1) Information We Collect We may collect the following categories of information: ### Account and profile information Information you provide when you create or update an account, including: - Full name and display name - Email address - Phone number and country code - Gender, race/ethnicity, and area (if you choose to provide them) - Password (stored securely via our authentication provider; we do not store plaintext passwords) You may also sign in with **Google** or **Sign in with Apple**. In those cases, we may receive your name and email (and related account identifiers) from the provider, according to the permissions you grant. ### Health and fitness data (with your permission) With your explicit permission, we may access data from **Apple HealthKit** (iOS) and/or **Google Health Connect** (Android), including: - Step count - Walking and/or running distance ### Challenge, progress, and social data - Challenge joins, step assignments, progress, and completion history - Buddy relationships (including emails you use to invite others) and buddy challenge progress shared within the App ### App usage and device information - Device type, operating system and version, app version - Device and app identifiers needed for functionality, security, and push delivery - Local preferences and session-related data stored on your device ### Notification data - Push notification tokens and related metadata, so we can send notifications you allow (for example challenge updates, vouchers, promotions, and event information) ### Manual and local entries - Manually submitted distance or similar activity entries you choose to enter - Locally stored preferences and cached data needed for the App to function offline or between sessions We do not request access to your contacts, photos, microphone, or location solely for advertising purposes. ## 2) How We Use Your Information We use information to: - Create and manage your account and profile - Provide core App features, including virtual walking/running challenges, step and distance tracking, progress maps, and history - Sync activity and challenge data with our backend services - Enable buddy features and related progress sharing within the App - Send push notifications you opt in to receive - Maintain security, prevent abuse, authenticate users, and troubleshoot issues - Improve App quality, performance, and user experience - Comply with legal obligations ## 3) Health Data Specifics (Apple HealthKit / Health Connect) Health data is accessed **only after you explicitly grant permission** in HealthKit or Health Connect. We use health data **solely** to power fitness and challenge features in the App, such as: - Displaying your steps and distance - Updating challenge and event progress - Supporting related in-App activity features **Important HealthKit disclosures:** - We do **not** use HealthKit data for advertising, marketing, or other use-based data mining. - We do **not** sell HealthKit data to advertising platforms, data brokers, or information resellers. - We do **not** use health data for medical diagnosis, treatment, or clinical decision-making. - Health data is not shared with third parties except as needed to operate the App’s fitness features (for example, syncing your challenge progress to our servers) or where required by law. You may revoke health permissions at any time in your device settings: - **iOS:** Settings → Privacy & Security → Health → ViQ: The Achiever - **Android:** Health Connect app permissions (or your device’s equivalent settings) ## 4) Legal Basis / Consent Where applicable, we process personal data based on: - Your consent (especially for health data and notifications) - Performance of a contract (providing the App services you request) - Legitimate interests (security, reliability, service improvement) - Legal obligations You can withdraw permissions or consent at any time in your device settings or by contacting us. Withdrawal does not affect processing that already occurred lawfully before withdrawal. ## 5) Sharing of Information We may share information with: - **Service providers** that help us operate the App, such as hosting, authentication, cloud messaging/push notifications, and infrastructure (for example Firebase and related Google services used for sign-in and messaging) - **Other users you choose to connect with**, such as buddies, for features like challenge progress sharing - **Authorities** when required by law or legal process - **Parties in a merger, acquisition, or asset transfer**, subject to applicable law We do **not** sell your personal data. We may include links or embedded content from third parties (for example the ViQ Sports shop). Those third parties have their own privacy policies, and we are not responsible for their practices. ## 6) Data Retention We retain personal data only for as long as necessary to: - Provide and improve the App - Comply with legal, tax, or accounting obligations - Resolve disputes and enforce agreements Retention periods may vary by data type. When data is no longer needed, we delete or anonymize it where reasonably practicable. ## 7) Your Rights and Choices Depending on your region, you may have rights to: - Access your personal data - Correct inaccurate data - Delete your data - Restrict or object to certain processing - Request data portability - Withdraw consent You can also: - Update profile information in the App - Manage notification permissions in your device settings - Revoke HealthKit / Health Connect access in your device settings - Stop using the App and request account deletion by contacting us To make a privacy request, contact us at **support@viqsports.com**. ## 8) Security We use reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. ## 9) Children's Privacy ViQ: The Achiever is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it. ## 10) International Data Transfers Your information may be processed and stored in countries other than your own, including countries where our service providers operate. We take steps intended to apply appropriate safeguards for cross-border transfers as required by applicable law. ## 11) Third-Party Services The App may use or link to third-party services, including but not limited to: - Firebase / Google services (authentication, cloud messaging) - Google Sign-In and Sign in with Apple - Apple HealthKit / Google Health Connect - The ViQ Sports online shop (viqsports.com) or embedded shop content Their collection and use of information are governed by their own privacy policies. ## 12) Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the App after an update means you accept the revised policy, except where additional consent is required by law. ## 13) Contact Us **Email:** support@viqsports.com **Company:** ViQ Apparel Sdn Bhd If you have questions about this Privacy Policy or how we handle your data, please contact us using the details above.